Testimonials

We have thousands of happy customers, here are what a few of them have to say about us!

 

• Jason, your knowledge and prompt service is greatly appreciated ,especially so close to Christmas. You went above and beyond to obtain a replacement part for our gas fireplace. Now we will have a cozy family room to entertain in just in time for the Holiday season.

—Ron & Val Thomas

• My husband and I had recently moved to the Barrie area, and within weeks it was quite evident that we needed a water softener system immediately. We have two young children that have had problems with dry skin, as I also suffer from the same ailment.
  
  Trent and I called many different local companies and welcomed them into our new home, and gave them the opportunity to show us the features and benefits of their products, and how they were going to help us.
  
  It became quite clear after meeting Jason from Ardent that he was actually listening to our needs. Jason was able to educate us, and completely took the anxiety out of this major buying decision. Thanks to Jason, we interviewed a few more companies with more knowledge and asked the key questions that were vital to our over all decision.
  
  We were very pleased to be able to call Jason and let him know that we want to do business with him. Jason’s honestly and integrity had made a large impact on us, and consequentially we not only purchased a water softener but also an Air Conditioner and Reverse Osmosis system.
  
  It has been nearly two months since everything has been installed, and we are extremely satisfied with the quality and service we were provided.
  
  We will definitely be recommending Ardent, and Jason, to anyone we know who is in the market for heating, air conditioning or water treatment products. They truly are specialists. Thank you for helping make our new home more comfortable. We look forward to seeing you again and we wish all the success you deserve.
  
  Sincerely,

—Nicole, Trent, Alexandrea and Nicholas Andison
Barrie, Ontario

• Excellent communication and explanation of new equipment. We feel confident regarding any future needs. Thanks for being so available.
  
  Pleasant and obviously skilled installers. Really enjoyed the friendliness of all workers.
  
  Short timeline from estimate to installation. Well done. Thanks so much. We'd recommend you anytime.

—Keith Boyer

• I really liked that Jason Edwards was an honest and knowldgeable salesperson that disn't push a sale on us.
  
  We were quite nervous about hiring a company to do this work due to safety. All the workers of Ardent were very knowledgeable and extremely well trained.
  
  They worked quickly and efficiently on the furnace and dryer. They made us feel confident in our purchase from sale to installation.

—Jenn & Lisa Newton

• Customer service–all your staff was extremely helpful, friendly, knowledgeable, and very accommodating to our schedules, told us what to do in the future to look after our furnace and air.
  
  Installion–very neat clean work area. Excellent cleanup of area. Attention to detail, informing us of safety.
  
  Product Knowledge–excellent! All products and operations were described in detail to us, plus other proucts that we may be interested in for the future.

—Monica & Chris Fralick

• Great customer service, live person, take time to discuss needs.
  
  Staff on site were great! Took time to explain job. Easy to talk to. Pride in their work. In uniform, clean cut, not smokers
  
  Great job. Thanks Jason to you and your staff.

—Larry Ortwein

• When I called the 24 hr emergency service, I was able to talk to a live person who could answer my questions.

• Both Chris and Ron seemed quite knowledgeable about the old furnace diagnosis and the new furnace to be installed.
  
  Ardent was able to promptly install the new furnace so I could have heat as soon as possible.

–Louise Carson

• Service—was friendly, up front information regarding pricing, equipment, etc.
  
  Speed of Install–quickly done, professionally done, done with three workers who were competent and experienced.
  
  Competitive Pricing.

–Andrew Hughes

• Courteous. Provided a walk through on work done. Explained things in detail. Provides excellent customer service. The staff are also very reliable, appointments are met on time.
  
  Professional. Staff is very professional in appearance and attitude. Speaks to customer with respect. They also clean up after thay are finished.
  
  Product. Provides customer with excellent, exceptional units for individual circumstances, designed for your home.

—Dana & Craig Seymour

• Excellent installers! Explained everything very clearly. Very respectful and polite.
  
  Liked the care put into the work also the drop sheets.
  
  Installers went above and beyond and fixed the hot water tank set-up. Thanks!!

—Kathryn Stephenson

• Very clean and professional (drop clothes/booties).
  
  Wouldn't let me lift a hand to help out (to make room for them to work/clear snow/move boxes, etc.)
  
  Quick customer service. Next day install. Install quick and professional.

—Steve Michals

• Promptness. Arrived when you said you would.
  
  Service call time frame was reasonable. Explanation of problem was clear and informative. All questions were answered.
  
  Servicemen very conscientious of surroundings.

—Gilles & Judith Servais

• Quality of workmanship–excellent! From what I could see the installation of new furnace, everything was very neat and very professional.
  
  Ardent came to my home with all necessary tools and equipment to complete the job in a timely fashion.
  
  All guys who were on site were very friendly, courteous, knowledgeable and informational. Excellent customer service. I will refer Ardent to others.

—Andrew Boetto